Savour the Moments: Our Delicious Journey on Instagram

At Falafel Frayha, we aim for your satisfaction. If there's an issue with your order (incorrect items, missing items, or quality problems), contact us within 1 hour of delivery at  042285857 or FF@falafelfrayha.ae with details and photos.

We offer refunds or replacements for valid issues. We don't offer refunds for changes of mind, incorrect addresses provided by you, or refusal of delivery without a valid reason. Refunds are processed within 2-3 business days to the original payment method.

This policy applies only to orders placed through www.falafelfrayha.com We reserve the right to refuse refunds if we suspect policy abuse. This policy is subject to change.